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43 lines
1.3 KiB
PHP
43 lines
1.3 KiB
PHP
<?php
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/*************************************
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* SPDX-FileCopyrightText: 2009-2020 Vtenext S.r.l. <info@vtenext.com>
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* SPDX-License-Identifier: AGPL-3.0-only
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************************************/
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/* crmv@34559 */
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class TouchGetTicketComments extends TouchWSClass {
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function process(&$request) {
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global $current_user, $touchInst, $touchUtils;
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$module = 'HelpDesk';
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$recordid = intval($request['recordid']);
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if (in_array($module, $touchInst->excluded_modules)) return $this->error('Module not permitted');
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$comm_out = array();
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$focus = $touchUtils->getModuleInstance($module);
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$r = $focus->retrieve_entity_info($recordid, $module, false);
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if ($r != 'LBL_RECORD_DELETE') {
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$comm = $focus->get_ticket_comments_list($recordid);
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if (is_array($comm)) {
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foreach ($comm as $k => $c) {
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$comm_out[] = array(
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'commentid' => intval($c['commentid']),
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'ticketid' => intval($c['ticketid']),
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'comment' => $c['comments'],
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'author' => $c['owner'],
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'assigned_user_id' => intval($c['ownerid']),
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'ownertype' => $c['ownertype'],
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'timestamp' => strtotime($c['createdtime']),
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);
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}
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$comm_out = array_reverse($comm_out);
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}
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}
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return $this->success(array('comments'=>$comm_out, 'total'=>count($comm_out)));
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}
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}
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