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<h1 vertical-align="middle"><img src="https://www.vtenext.com/images/logonextnew.png" data-canonical-src="https://www.vtenext.com/images/logonextnew.png" width="110" height="40"> &nbsp; Introduction</h1>
<b> `VTENEXT` </b> is the <b>Open Source CRM solution</b> offering the latest innovative tools powered by a BMP engine.
This one allows you to draw and manage company processes in advanced way and to integrate devices connected to the network.
<h3><i> A developing Open Source to dive into the BPM software engine! </i></h3>
<br>
&nbsp;&nbsp;Community forum: http://forum.vtecrm.com/
<br>
&nbsp;&nbsp;Give us a feedback on SourceForge: https://sourceforge.net/projects/vtecrm/
<br>
# :books: Getting Started :books:
<table style="width:100%">
<thead>
<tr>
<th width="33%"><p align="center"> <b><h3>Step 1</h3></b> </p> </th>
<th width="33%"><p align="center"> <b><h3>Step 2</h3></b> </p> </th>
<th width="33%"><p align="center"> <b><h3>Step 3</h3></b> </p> </th>
</tr>
<tr>
<td>
<p align="center">
<a href="https://github.com/VTECRM/vtenext/archive/master.zip" rel="nofollow" data-ga-click="Repository, download zip, location:repo overview"> Download the repository zip </a><br> <b>Extract this zip</b> to your hard drive root.
</p>
</td>
<td>
<p align="center">
Open your <b>FTP client</b> and upload the <br>VTENEXT CE onto the web server desired.
</p>
</td>
<td>
<p align="center">
Open your <b>URL web browser</b> <br>where you uploaded VTENEXT CE.<br><i>Follow the Configuration Wizard!</i>
</p>
</td>
</tr>
</thead>
</table>
## :arrow_forward: STEP 1:
Download the latest release of VTENEXT CE from this project page.<br>
<b>Unzip the zip</b> fle to a folder on your hard drive. This will create a folder containing the files and directories (the software will be in the "source" directory).
## :arrow_forward: STEP 2:
Open your <b>FTP client</b> and upload the VTENEXT CE files in ‘binary mode’ to the desired location on your web server. All fles can be uploaded to a “vtenext” sub-directory in your public www folder, for example http://yourdomain.org/vtenext/or you could setup
VTENEXT CE in its own subdomain and upload all the files, for example http://vtenext.mycompany.com
## :arrow_forward: STEP 3:
Open your <b>web browser</b> and navigate to the <b>URL</b> where you uploaded VTENEXT CE. If everything is uploaded correctly, you should see the `Configuration Wizard`. If there are any problems, <img src="https://www.vtenext.com/images/wizard.png" data-canonical-src="https://www.vtenext.com/images/wizard.png" width="414" height="175" align="right"> <br>
VTENEXT CE will identify them and help you out with a solution, otherwise follow step by step the instructions to have the software correctly installed.
<br><br><br><br><br><br><br>
<table style="width:100%">
<thead>
<tr>
<th colspan="2" text-align="center">
<h1> RECOMMENDED PHP SETTINGS </h1>
</th>
</tr>
<tr>
<th style="width:50%">
<p align="center"><b>PHP5</b></p>
</th>
<th style="width:50%">
<p align="center"><b>PHP7</b></p>
</th>
</tr>
<tr>
<td style="width:50%">
<p align="left">
<b>Edit</b><br>1 - /etc/php5/apache2/php.ini<br>2 - /etc/php5/cli/php.ini<br><br><i>with following parameters:</i>
</p>
</td>
<td style="width:50%">
<p align="left">
<b>Edit</b><br>1 - /etc/php/7.0/apache2/php.ini<br>2 - /etc/php/7.0/cli/php.ini<br><br><i>with following parameters:</i>
</p>
</td>
</tr>
<tr>
<td width="50%">
<p align="left">
▪ allow_call_time_pass_reference On<br>▪ error_reporting E_WARNING & ~E_NOTICE & ~E_DEPRECATED<br>▪ safe_mode Off<br>▪ display_errors On<br>▪ fle_uploads On<br>▪ max_execution_time 600<br>▪ memory_limit 32M<br>▪ log_errors Off<br>▪ output_buffering On<br>▪ register_globals Off<br>▪ short_open_tag On
</p>
</td>
<td>
<p align="left">
▪ error_reporting E_ALL &~E_WARNING & ~E_NOTICE &~E_DEPRECATED & ~E_STRICT<br>▪ display_errors On<br>▪ fle_uploads On<br>▪ max_execution_time 600<br>▪ memory_limit 128M<br>▪ log_errors On<br>▪ output_buffering On<br>▪ short_open_tag On
</p>
</td>
</tr>
</thead>
</table>
<br><br>
### Restart Apache service and click Check Again <img src="https://www.vtenext.com/images/recommendedSettings.png" data-canonical-src="https://www.vtenext.com/images/recommendedSettings.png" width="269" height="184" align="right">
<br><br><br><br><br><br><br>
# Why we do that?
Nowadays, many companies are spending a <img src="https://www.vtenext.com/images/graphs.png" data-canonical-src="https://www.vtenext.com/images/graphs.png" width="350" height="190" align="right">
lot of money in solutions that are not able to
fix the real customer relationship problems
because they are too complicated, there are
too dashboards and procedures to know.
What’s the outcome? People give up the
application and come back to work in the old
style: mail and spreadsheets.
We want to do their job easily and make CRM
projects more effective, so VTENEXT was born.
<br><br><br>
# We Like: <img src="https://www.vtenext.com/images/thumbsup.png" data-canonical-src="https://www.vtenext.com/images/thumbsup.png" width="45" height="46">
<p align="left"> :heavy_check_mark: <b>Freedom</b>: VTENEXT can be customized and the development remains yours.<br>:heavy_check_mark: <b>Scalability</b> and <b>flexibility</b>: the solution can be tailored to any type of business<br>:heavy_check_mark: Know how <b>spread</b>: We give to the community all the most advanced features of VTENEXT<br>:heavy_check_mark: <b>Enhancing</b> community <b>work</b>: We select and value the best contributions of the community </p>
<br><br>
# We Don’t Like: <img src="https://www.vtenext.com/images/thumbsdown.png" data-canonical-src="https://www.vtenext.com/images/thumbsdown.png" width="45" height="46">
<p align="left">:x: <b>Lock</b> in contracts for customers and distributors.<br>:x: <b>Rating agencies</b><br>:x: <b>High</b> and binding licensing costs.<br>:x: <b>Closed code</b> </p>
<br><br>
# VTE Revolution
<p align="left"> We strongly believe that CRM systems are very important to improve business company,
better managing customer relationships and increasing effciency.<br><br>
However, to implement a real CRM strategy within a company it is imperative that the CRM
is integrated into the various business areas and organized in processes.<br><br><br>
We have therefore decided to implement a <img src="https://www.vtenext.com/images/ProcessMaker.png" data-canonical-src="https://www.vtenext.com/images/ProcessMaker.png" width="350" height="190" align="right">
<b>BPM software engine</b>. This is a system that
allows to mapping business processes and
managing them through a tasks system.
You can also develop SDK custom function
on them to implement strange and
particular situations. </p>
<br><br><br>
# Benefits:
<p align="left">:arrow_down_small: <b>Reduction of human errors</b> in the procedures execution<br><br>:clock10: <b>Speed</b> of execution (Short time of the procedures)<br><br>:clipboard: <b>Performing simple</b> or complex business procedures in a certain and standardized manner<br><br>:chart_with_upwards_trend: Check bottle necks in the <b>organization</b></p>

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# This repository adheres to the publiccode.yml standard by including this
# metadata file that makes public software easily discoverable.
# More info at https://github.com/italia/publiccode.yml
publiccodeYmlVersion: '0.2'
categories:
- crm
- agile-project-management
- business-process-management
- call-center-management
- collaboration
- compliance-management
- contact-management
- digital-citizenship
- email-management
- employee-management
- enterprise-project-management
- grant-management
- it-asset-management
- sales-management
- service-desk
- time-tracking
- workflow-management
description:
it:
documentation: 'https://usermanual.vtenext.com//'
features:
- customer management
- process digitalization
- business workflow automation
genericName: vtenext crm+bpm
longDescription: >
**vtenext** is a **unique open source solution.** In addition to the
usual CRM functions for the management of marketing, sales and
after-sales processes, it can also be used to offer end customers service
and support in a very short, certain time. All of this is possible
because **automated corporate process flows** can be designed through the
Process Manager. Each customer query is transformed into an action
designed not only to meet but also anticipate specific requirements.
Thanks to vtenext’s CRM functions you will be able to read and interpret
historical corporate data and create new targeted strategies. The BPM
(Business Process Management) engine provides for the optimization,
automation and repeatability of any type of process associated with
organization, service and customer satisfaction in general.
Internal processes optimized with vtenext become faster and more efficient because flows are automated, become repeatable and are constantly monitored, so the entire organization can focus on the actual requirements of its customers.
shortDescription: >-
Thanks to its CRM-style interface and a powerful BPMN management engine,
allows you to manage all the internal and external processes
developmentStatus: stable
it:
conforme:
gdpr: true
lineeGuidaDesign: false
misureMinimeSicurezza: false
modelloInteroperabilita: false
countryExtensionVersion: '0.2'
piattaforme:
anpr: false
cie: false
pagopa: false
spid: false
landingURL: 'https://www.vtenext.com'
legal:
license: AGPL-3.0-only
localisation:
availableLanguages:
- it
- en
- de
localisationReady: true
maintenance:
contacts:
- email: davide.giarolo@vtenext.com
name: davide giarolo
type: internal
name: vtenext
platforms:
- linux
- windows
- mac
releaseDate: '2020-04-20'
softwareType: standalone/web
softwareVersion: '20.04'
url: 'https://github.com/VTECRM/vtenext'